Communication and Nursing

I really enjoyed finding out what you thought Communication meant and what 'skills' and 'qualities' you felt would help make a Nurse effective. I have kept a log of the thoughts of the five groups and they are noted below. Well done to the typists who stepped up and gave their IT skills a public airing, bravo!

It is interesting to see the similarities in your thinking and this bodes well for the future. Thank you to everybody who contributed. Feel free to make comment on the session as always!

Defining Communication (SWAP Nurses Sep. 2018)

Group 1 – Expressing thoughts, feelings and emotions through many channels such as body language, speech, the written word and sign language.

Group 2 – A transfer of information, to connect with another person i.e. emotionally, physically, spiritually, visually and by use of body language.

Group 3 – Using different forms of interaction such as facial expressions, speech, writing and art.

Group 4 – Interaction between two or more people. This can be verbal, non-verbal, sign, body language, eye contact.

Group 5 – can be an act of talking and listening to each other, i.e. through body language, eye contact, writing or sign language.

Communication skills / qualities needed to become a successful Nurse

Group 1 – Good listener, understanding, Speaking, Non-verbal, Good eye contact, Good body language, Knowledgeable, Empathy, Initiative, Patience, Caring, Stamina, Compassion, Confidence, Approachable and able to problem solve.

Group 2 – active listening, understanding, good writing skills, empathy, patience, clearly spoken, reading skills, speaking skills, body language, confidence, courage, calmness, knowledge, critical thinking, stamina, ability to simplify, carefulness, honesty, patient centred care, good banter.

Group 3 – communication, listening, patience, sense of humour, self-esteem, understanding, thinking on your feet, teamwork, confidence. Trust, good eye contact, good learning skills, confidentiality, respect, dignity, good rapport

Group 4 – Listening, Body Language, Speaking, Good writing skills, Patience, Understanding, Basic IT skills, Developing confidence, Eye contact, Reassurance, Team player, Own initiative, awareness, Effective, Positive Attitude.

Group 5 –understanding, Patience, speak clearly, empathy, visual aids, body language, listening skills, compassion, respect, break down/simplify, considerate, confident, build rapport